Free delivery on orders over £200 exc. VAT

Everyday low pricing

Fast and friendly service

Help Centre

Delivery & Export

Delivery times and more

Delivery & Export FAQ’s

Refunds & Returns

Order Issues

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Order Issues FAQ’s

Payment

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Payment FAQ’s

Technical

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Technical FAQ’s

Popular Questions

What are your customer service opening times?

Our opening hours are:

Monday8:45 – 17:00
Tuesday8:45 – 17:00
Wednesday8:45 – 17:00
Thursday8:45 – 17:00
Friday8:45 – 15:45
SaturdayClosed
SundayClosed

You can reach our customer service team via the ‘Live Help’ function, by emailing sales@harrisonsdirect.co.uk or calling us on +44 (0) 1254 306840. We always endeavour to answer your query within 24 hours within a working week. Any messages or emails sent outside of our usual opening hours will be responded to upon our return.

How can I see your prices?

To see our prices, please click here to log in or register for a new account. It’s free of charge to create a trade account and all of our case prices exc. VAT and stock availability will be displayed. If you have any product queries please contact our customer service team via live chat, by emailing us at sales@harrisonsdirect.co.uk or by telephone on +44 (0) 1254 306840.

Can I reserve stock before I purchase the products?

Unfortunately we’re unable to reserve stock for you until we’ve received payment. Once your order has been placed, the stock is then reserved for up to 2 weeks.

Can I sell GSL Medicines?

Yes, unless you’re going to trade them through the below avenues:

  • Amazon
  • eBay
  • Market Trading
  • Car Boots
  • Social Media
  • Online Retailing

You are permitted to sell and supply GSL medicines as long as it is pre-packed and supplied from a premises that can be locked from the public. For best practices, please click here.

For online retailing, any web page offering the sale of human medicines to the public must include the Distance Selling Logo, this includes third-party marketplace websites. For more information please click here.

Do you export outside the UK?

Yes, we can ship to anywhere throughout Europe. Costs vary depending on the destination and weight of your order, so to receive a shipping cost please contact us on +44 (0) 1254 306840.

Can’t Find Your Answer?

Our friendly customer service team are here to help +44 (0) 1254 306840

Albert Harrison & Co Ltd.
Unit 14A Mead Way, Shuttleworth
Mead Business Park, Padiham,
Burnley, Lancashire BB12 7NG, UK

Opening TimesMon - Thurs: 9am - 5pm
Fri: 9am - 4pm

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