Notice: due to the current overnight low temperatures, we may have to temporarily delay delivery of GSL medicine deliveries. We apologise for any inconvenience this may cause.

Free delivery on orders over £200 exc. VAT

Everyday low pricing

Fast and friendly service

Mainland UK deliveries

We understand that a reliable and timely delivery is vital to our customers – we enlist the services of FEDEX for our parcel deliveries and North West Logistics for all pallet deliveries.

Orders over
£200 exc. VAT

FREE next working day delivery on all Mainland UK orders

Orders under
£200 exc. VAT

Subject to a £9.99 exc. VAT service & handling/delivery charge

For deliveries to Northern Ireland, Republic of Ireland, Channel Islands, UK Offshore Islands, Scottish Islands and Scottish Highlands, a delivery quote is required as the cost is based on the number of parcels and overall weight of your consignment.

Delivery charges

Please Note – all prices quoted on this page are excluding VAT and we reserve the right to change prices at any time without prior notification.

Mainland UKNorthern Ireland, Isle
of Man, Isle of Wight &
Isle of Scilly
Republic of IrelandScottish Highlands,
Scottish Islands,
Channel Islands,
Alderney, Shetland, Sark
& Herm.
Delivery
service
Next day2-3 days2-3 days2-3 days
Delivery
times
8am-6pm
(Mon-Fri)
8am-6pm
(Mon-Fri)
8am-6pm
(Mon-Fri)
8am-6pm
(Mon-Fri)
Order value under
£200 exc. VAT
£9.99Delivery
quote
Delivery
quote
Delivery
quote
Order value over
£200 exc. VAT
FreeDelivery
quote
Delivery
quote
Delivery
quote

 

Red zone delivery service

The following postcodes are despatched on a 2 day service:
AB35-AB38 | V1-IV63 | PA21-PA38 | PH17-PH26 | PH30-PH41

The following postcodes are despatched on a 3 day service:
FK18-FK21 | KW1-KW14 | PA80 | PH49-Ph50

When will I receive my delivery

In most cases, we’ll be able to deliver your goods the next working day between the hours of 8.00 and 18.00. If you place your order before 14.00 on Friday, we’ll be able to deliver your goods the following Monday.

Order dayBefore 4pm delivery onAfter 4pm delivery on
MondayTuesdayWednesday
TuesdayWednesdayThursday
WednesdayThursdayFriday
ThursdayFridayMonday*
FridayMonday*Tuesday
Saturday/SundayTuesdayTuesday

Occasionally we may experience delivery delays due to factors beyond our control, such as adverse weather conditions or logistics network issues. If we are experiencing delays, we’ll post updates to our main page and social accounts.

*Please note, orders placed from 16.00 on Thursdays that contain GSL medicines will not be despatched until the following Monday for Tuesday delivery, this is due to the required storage conditions set out by the manufacturer and in line with the Good Distribution Practice of Medicinal Products. If you have any questions regarding your order, please contact our customer service team on +44 (0) 1254 306840 or email sales@harrisonsdirect.co.uk.

Non-UK deliveries

Using our courier service, we are able to quote delivery almost anywhere in the world*.

Costs vary depending on the destination and weight of your consignment. Once your order has been placed, picked and packed, a member of our team will be in touch with your delivery quote.

*Exclusions apply

Frequently asked questions

When will I receive my order?

If you place your order before 16:00 Monday-Thursday, in most cases, we’ll be able to deliver your goods the next working day between the hours of 8.00 and 18.00. If you place your order before 14:00 on Friday we’ll be able to deliver your goods the following Monday.

You may request an AM or PM delivery for your order; however, this will incur an extra charge. If you would like more information please contact our customer service team at sales@harrisonsdirect.co.uk or call +44 (0) 1254 306840.

Occasionally we may experience delivery delays due to factors beyond our control such as in adverse weather conditions. If we are experiencing delays, we’ll post updates to our main page and our Twitter feed.

Do you have a minimum order value?

No, we do not operate a minimum order value. Delivery is free for all UK Mainland orders over £200 (exc. VAT) and in most cases will be received the next working day. For orders below £200, there is a standard carriage charge of £9.99 (exc. VAT) and again in most cases your delivery will arrive the next working day.

Please note: exceptions apply to orders being delivered to non-UK mainland locations.

Do you ship to the Channel Islands, Northern Ireland and the Republic of Ireland?

Yes, we do. We would need to quote the delivery charge as the cost is based on the number of parcels and overall weight of your consignment. Once your order has been placed, picked and packed, we will be in touch with your delivery quote.

Do you deliver at weekend?

Unfortunately at this time, we do not offer weekend delivery. Deliveries are made between 08:00 and 18:00 Monday – Friday.

What do I do if my item is damaged?

All of our parcels have been carefully packaged to ensure they arrive with you in perfect condition. In the rare event that your order does arrive damaged please contact our customer service team within 24 hours of delivery at sales@harrisonsdirect.co.uk or +44 (0) 1254 306840.

We will require images of the damaged product, to carry out an investigation to try and prevent damages happening in the future before replacing or refunding as appropriate.

Please note: in most cases, we are unable to compensate if your consignment has been signed for in good condition.

Do you export outside the UK?

Yes, we can ship to almost anywhere in the world*. We would need to quote delivery as the cost is based on the number and dimensions of parcels and overall weight of your consignment. Once your order has been placed, picked and packed, we will be in touch with your delivery quote.

*Exclusions apply

What is the process if I want to Click & Collect?

If you would like to collect your goods from our warehouse in Padiham, Burnley select the free Click & Collect option at checkout. Once your invoice has been received via the email address on your account, your order is ready for collection. Please bring with you to the main entrance your invoice or order number for collection.

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